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What is a Vice President Field Operations Job Description? senior executive who will manage the companys field operations function comprised of skilled tradesman and supervisors and other operations administrative staff. QUALIFICATIONS: Demonstrated knowledge and successful work experience in the management of trade and project work, preferably in the construction, maintenance and building restoration and services environments. Proven track record of successfully managing supervisors, schedulers and union field crews for 5+ years Technical competency in estimating jobs in support of sales, in assessing and improving worker productivity, in managing overall operational performance and in defining and implementing a quality control program. Experience in implementing work management, dispatch and productivity systems and technologies Understanding of the metal, marble, faηade and wood maintenance and restoration business a plus Strong communications and analytical skills Knowledge of the New York City Metro area building industry a plus Bachelors degree or technical degree. MBA a plus. Must be a strong team member leading the department to be positive and supportive of the entire organization RESPONSIBILITIES: Establishes policies and procedures; evaluates the organizational structure and staff and makes hiring and termination recommendations; and ensures that staff are trained in complex maintenance activities and are following policies, procedures and directives. Manages the overall work performed by the Field Operations Department including the efficient scheduling and dispatch of the workforce; assuring work quality in the performance of the jobs; assuring that specifications and standards are met; and maintaining and improving the productivity of the workforce. Performs work site inspections to review work quality, worker productivity and customer satisfaction. Manages the department and the work to assure that gross margin targets are met or exceeded and that other departmental expenses goals are met or are below budgetary targets Works closely and assists the Sales group including preparing estimates, inspecting projects, developing and implementing modifications and improvements, recommending specifications and scheduling, negotiating prices and other contract terms Works closely and positively with the various union organizations; handles union grievances and arbitration hearings. Prepares periodic reporting related to the work performed and materials and supplies used. Develops standards and practices for workplace safety and monitors that such standards and practices are followed. Develops on-going training programs for safety Creates, motivates and monitors high levels of performance and productivity As part of the senior management team, participates in developing corporate strategies for new initiatives, organizational and business improvements and financial performance. Establishes strong relationships with union leadership, vendors and other company departments including sales, finance and warehouse. Answers questions and provides information related to projects including resolving problems, approving expenditures, handling complaints and providing technical expertise. Provides input into the development of the operating budget, orders materials and supplies; assists in the monitoring and tracking of expenditures. Evaluates the performance of operations office staff. Assists in the selection of staff; performs periodic evaluations of subordinates and recommends and implements discipline as required. Deals appropriately with clients and customers as required. Performs other duties of a similar nature or level. |
