What is a Vice President Field Operations Job Description?
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What is a Vice President Field Operations Job Description?

senior executive who will manage the company’s field operations function comprised of skilled tradesman and supervisors and other operations administrative staff. QUALIFICATIONS: • Demonstrated knowledge and successful work experience in the management of trade and project work, preferably in the construction, maintenance and building restoration and services environments. • Proven track record of successfully managing supervisors, schedulers and union field crews for 5+ years • Technical competency in estimating jobs in support of sales, in assessing and improving worker productivity, in managing overall operational performance and in defining and implementing a quality control program. • Experience in implementing work management, dispatch and productivity systems and technologies • Understanding of the metal, marble, faηade and wood maintenance and restoration business a plus • Strong communications and analytical skills • Knowledge of the New York City Metro area building industry a plus • Bachelor’s degree or technical degree. MBA a plus. • Must be a strong team member leading the department to be positive and supportive of the entire organization RESPONSIBILITIES: • Establishes policies and procedures; evaluates the organizational structure and staff and makes hiring and termination recommendations; and ensures that staff are trained in complex maintenance activities and are following policies, procedures and directives. • Manages the overall work performed by the Field Operations Department including the efficient scheduling and dispatch of the workforce; assuring work quality in the performance of the jobs; assuring that specifications and standards are met; and maintaining and improving the productivity of the workforce. • Performs work site inspections to review work quality, worker productivity and customer satisfaction. • Manages the department and the work to assure that gross margin targets are met or exceeded and that other departmental expenses goals are met or are below budgetary targets • Works closely and assists the Sales group including preparing estimates, inspecting projects, developing and implementing modifications and improvements, recommending specifications and scheduling, negotiating prices and other contract terms • Works closely and positively with the various union organizations; handles union grievances and arbitration hearings. • Prepares periodic reporting related to the work performed and materials and supplies used. • Develops standards and practices for workplace safety and monitors that such standards and practices are followed. Develops on-going training programs for safety • Creates, motivates and monitors high levels of performance and productivity • As part of the senior management team, participates in developing corporate strategies for new initiatives, organizational and business improvements and financial performance. • Establishes strong relationships with union leadership, vendors and other company departments including sales, finance and warehouse. • Answers questions and provides information related to projects including resolving problems, approving expenditures, handling complaints and providing technical expertise. • Provides input into the development of the operating budget, orders materials and supplies; assists in the monitoring and tracking of expenditures. • Evaluates the performance of operations office staff. Assists in the selection of staff; performs periodic evaluations of subordinates and recommends and implements discipline as required. • Deals appropriately with clients and customers as required. • Performs other duties of a similar nature or level.

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