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What is Construction Plumbing Service Manager Job Description ? Job Description As our PLUMBING MANAGER, your responsibilities will include: Manage, coach and mentor a team of service professionals to provide quality plumbing service to all customers. Increase excavation business volume by developing existing business and cultivating new customers. Follow up with customers from leads provided by field service technicians. Identify bid opportunities, prepare bid packages and perform estimates for jobs. Meet with customers to assess the work to be completed, provide estimate, and close the sale. Monitor the progress of the work-site from start to completion while serving as the primary contact for the customer. Develop additional business opportunities by selling preventative maintenance and priority care programs. Conduct work-site reviews to ensure safety measures are utilized. Monitor your teams performance standards weekly and meet with technicians to review and determine areas where additional training is needed. Accompany Service Technician to customer sites to observe performance and provide coaching and training in various aspects including customer service, sales to include offering additional products and services, building commercial customer base, and safety/OSHA requirements. |
